State Farm® Insurance Agent Kaan Inceoglu

"I had been a loyal State Farm customer for about 30 years. Unfortunately, I just had to cancel all of my policies with them. This past year has been a nightmare dealing with Kaan’s office. They made two policy errors that have taken significant effort to try to resolve and one of the errors is ongoing. Up until March, I owned two homes. We built a large detached garage/workshop for one of them. When I called to add coverage for the garage (late Jan), they mistakenly added the coverage to the wrong property. Because it takes so long to get written confirmation of policy changes and their website lags significantly behind, I did not receive written notification of the error for almost a month. When I called to correct the error in early March, they told me it would be fixed. Now, almost 3 months later I am still dealing with the error and being charged for it. I am very concerned the bill will go to collections and impact my credit score. The second error involved windshield glass coverage. I called to add uninsured motorist coverage to both of our cars. While on the phone they sold me on adding windshield coverage, so I agreed to add to both cars. They ended up only adding the windshield coverage to one. Of course it was the uncovered car that ended up with windshield damage and when I called to get it fixed I found out it wasn’t actually covered. Please DEMAND immediate written confirmation of any changes you make by phone with their office staff and review your policies VERY carefully. I will also say, I experienced dramatic rate increases over the last few years despite making no claims. I know the industry is hurting, but when I started shopping around because of their poor service, I found out that they were overcharging me, especially for my umbrella coverage. If they don’t correct the erroneous bill, I will be making a report to DORA. At this point it is ridiculous that I am still dealing with an error they made 3 months ago."

"Very friendly and respectful to my questions. Nice to get a real person who knows and understands my needs"

"Very professional and good people to work with!"

"What's in a name? I have been with State Farm for many years and don't see that changing with agent Kaan. He and his staff genuinely want to help and are patient with all my questions. They are prompt at returning my calls and provide personal service. (I once had an assistant work 1/2 an hour in their driveway to reset a driving app in my car.) They make efforts to listen and work alongside me to personalize policies to fit my needs. They act as good stewards of my financial resources. His name is difficult to spell but he makes insurance simple. :) Good things flow over to his staff as well. I recently got help on the phone with Account Representative, Selena. We went through a policy review and she was extremely helpful. I appreciated her knowledge and patience with me. I never dread these policy reviews because I never feel pressured to add extras. Thank you Kaan and Selena."

"I work with Eddy Batista and I have found him to be very responsive to the requests I have made. They also have very competitive pricing. I have my cars and home insured and get some good discounts for having multiple policies."

"Thank you for the continued support with all of our insurance policies. Thank you for everything you do for us! I will always and continually recommend your office to friends, family, and anyone who asks where I have my insurance."

"Jennifer does a great job with my policy! She’s very knowledgeable and thorough, and she’s very responsive when I have questions."

"We just switched to this office and have been impressed with the level of communication and attentiveness! Grateful to have a great agent very nearby to answer all of our questions!"

"Joanna it the best! She is very knowledgeable and always ensures we have the best coverage possible while making sure we are not paying for unnecessary extras. She goes above and beyond to provide exceptional customer service even going so far as to giving us a ride to pick up our new vehicle. We HIGHLY recommend working with her for any insurance needs."

"I absolutely love this office and their team! Eddy is so attentive and genuine, he really takes the time to listen, understand your needs, and walk you through everything so you feel confident in your decisions. You can tell he truly cares about helping you find what’s best for you. Highly recommend!"

"Based on what I’ve seen, I’d highly recommend Joanna. She’s professional, reliable, and genuinely focused on helping people understand their insurance options."

"Scott was great to work with. Very knowledgeable and professional."

"I've had a great experience working with scott he is an awesome agent and can answer any questions someone might have with ease"

"I’ve had a great experience working with Kaan and his team. I highly recommend them."

"Joanna was knowledgeable and made the process of switching insurance much easier. I am very pleased with the service from State Farm and the support Joanna provided!"

"Joanna is always helpful and very knowledgeable."

"Shout out and 5 stars to Kaan and Joanna for being amazing to work with! Insurance has become a major area of friction in real estate transactions and can be expensive for us regular folks! I can not over emphasize the importance of a trusted advisor that will dig in to meet one's objectives."

"Kaan is the man! I love doing business with he and his State Farm team."

"Agent Selena is very patient, knowledgeable, and answered my questions throughly. In our conversation she went over items in my policies that didn’t remember from the last time I had talked to an agent. Refreshing. We had a very pleasant and valuable conversation."

"So disappointed service provided to me. Asked twice for about billing over price they don’t have answer. Manager attitude was bad too. Now my policy around $200 to over $450 without any claims I have because I just paused for a month while in overseas."

"I was referred to this office by a friend of mine. I was very pleased with Jacqueline at State Farm. She was very quick to respond to my emails. She didn't hesitate to provide me with different quotes with different coverages so I could review all my options. She answered all of my questions I had. I would recommend Jacqueline and State Farm for sure!"

"I have been with this agency for years now even though I no longer live in Greeley. Their premiums for auto insurance are the best and most competitive I have found. Jacqueline is very knowledgeable and efficient. If I need to add a policy or make changes, I just send a quick email and it’s handled same day. There are many State Farm agents closer to where I live now, but why change when they are so easy to work with? Plus you can handle everything online, over the phone or by email so their physical location isn’t a major concern. I highly recommend this agency."

"I called to get some more info and finalize a quote and Scott was wonderful to work with and extremely knowledgeable making it easy to make the best decisions for my coverage and budget needs"

"Excelente servicio amplio y respetuoso"

"Blown away by Scott’s knowledge and customer service - let alone his by far best rates! He took the time to explain any and all details with me and really help me understand our coverage more than anyone has before. Highly highly recommend!"