State Farm® Insurance Agent Kaan Inceoglu

"I was unexpectedly passed to Kaan and Jacque from my previous State Farm agent who had retired. I must say, in the beginning I was a bit apprehensive however after three years of their outstanding service, I am a committed customer for life."

"Kaan and the rest of his staff are fantastic. They saved us several thousand dollars each year with comparable policies. I highly recommend them!"

"State Farm Insurance Agent, Scoot, was extremely helpful and knowledgeable! He quickly gave me a quote - kudos and thank you!!!"

"I had a wonderful experience switching my insurance policies to State Farm with Eddie's help. He was incredibly knowledgeable, and the entire process was quick, easy, and hassle-free. I highly recommend working with him!"

"Been nothing but good to me!!"

"Update: This office is a mess. After 2 months of thinking this billing issue had been fully resolved, I get a mailed bill for the policy with the error. However, when I log in to State Farm online it doesn’t show any bills due. I called the office and the person who told me she was tracking the problem is no longer with the office and the person I spoke with couldn’t even tell me what the bill was for. Kaan never bothered to reach out to me directly, he just had his staff offer a ‘sit down’. Be warned. If they screw up your policy, don’t expect resolution.

Original post: I had been a loyal State Farm customer for about 30 years. Unfortunately, I just had to cancel all of my policies with them. This past year has been a nightmare dealing with Kaan’s office. They made two policy errors that have taken significant effort to try to resolve and one of the errors is ongoing. Up until March, I owned two homes. We built a large detached garage/workshop for one of them. When I called to add coverage for the garage (late Jan), they mistakenly added the coverage to the wrong property. Because it takes so long to get written confirmation of policy changes and their website lags significantly behind, I did not receive written notification of the error for almost a month. When I called to correct the error in early March, they told me it would be fixed. Now, almost 3 months later I am still dealing with the error and being charged for it. I am very concerned the bill will go to collections and impact my credit score. The second error involved windshield glass coverage. I called to add uninsured motorist coverage to both of our cars. While on the phone they sold me on adding windshield coverage, so I agreed to add to both cars. They ended up only adding the windshield coverage to one. Of course it was the uncovered car that ended up with windshield damage and when I called to get it fixed I found out it wasn’t actually covered. Please DEMAND immediate written confirmation of any changes you make by phone with their office staff and review your policies VERY carefully. I will also say, I experienced dramatic rate increases over the last few years despite making no claims. I know the industry is hurting, but when I started shopping around because of their poor service, I found out that they were overcharging me, especially for my umbrella coverage. If they don’t correct the erroneous bill, I will be making a report to DORA. At this point it is ridiculous that I am still dealing with an error they made 3 months ago."

"I needed Insurance promptly and was stressed because my other insurance rates had gone up exhorbantly, so I was calling getting quotes and feeling frustrated . Eddy helped me with my quote and the office was great , I’m now at a relatively affordable rate ! They called me back when they said they would their service was great!"

"The State Farm Insurance Agency of Kaan Inceoglu and Eddy Batista are outstanding. Their service to their clients is great and they provide all of the information quickly. We highly recommend this agency for your insurance needs."

"I was looking for a new auto insurance provider. Requested a quote online and Scott followed up with me. Very knowledgeable, very thorough, explained the available options and walked me through what made sense for my coverages. I would recommend them for anyone looking for home or auto policies!"

"Prompt responses and provided the information I needed to make decisions."

"Jennifer and the rest of the team have been extremely helpful and knowledgeable! Would highly recommend."

"Never had a bad experience here, always prompt when I have questions or need a change to my policy.Also cut my insurance bill in just a little bit over half of what I was paying at Nation Wide."

"Always pleasant, professional, and knowledgeable. Best service ever."

"I've been working with Selena Piñon at Kaan's State Farm agency and she has been phenomenal. Selena helped me get a refund for an overpayment by my mortgage escrow that no one else could figure out. I'm hugely grateful!"

"I've been helped tremendously every time I visit or call. Outright the best SF agent office I've ever been a part of. Linda helped me out big time today. Thank you everyone that has helped me at this office."

"I'm thoroughly pleased with my insurance through Kaan Inceoglu's State Farm office. In addition to providing fair pricing and countless options for coverage, office personnel are friendly, professional, and knowledgeable. With plenty of other things to worry about, I can say my insurance situation is thankfully not one of them."

"Jacquline was polite and quick to respond to my request! Thank you for your service!!"

"Had a great experience with Joanna when purchasing home owners insurance she was professional, responsive, and explained all my options."

"Kaan's team is outstanding! Quick to respond , professional and easy to work with."

"Arranged our business quickly and easily, thank you!"

"We’ve been very happy working with Kaan’s office! Scott has been very responsive and helpful, and we feel confident with our coverage."

"Selena Piñon at State Farm was awesome 👍👍I appreciate the attention and concern for needs"

"I am so happy with State Farm every time I need to add or change something in my insurance policy, they always help me in every way possible, grate communication, amazing customer service. Thank you Eddy Bautista and all the State Farm team."

"Outstanding customer service. I called to request a quote on my homeowners I received a quick call back and I received wonderful service from Joanna- the office manager. I am continuing my research prior to changing companies but the State Farm office will be strongly considered"

"state farm agent Scott Braasch from Kaan Inceoglu Agency helped with getting a new home Insurance policy. He was very
easy to talk to and answered all my questions. I would recommend him to anyone ."